Local authorities
To remember
  • Identify and recover non-revenue water
  • Prioritise renewal and maintenance
  • Enhance the reliability of billing data

30%

of water is unbilled

Up to 

+ 15%

recovered revenue / year

Prioritise corrective actions to maximise revenue

Utilities face a major challenge: a significant share of distributed water goes unbilled. These often invisible losses can directly impact revenue and the service’s financial balance. To address this, we have developed On’connect revenue, a digital platform designed to detect non-revenue water volumes and support utilities in improving their performance.

This innovative solution leverages advanced analytics on asset and remote meter-reading data to:

  • Increase revenue by identifying non-revenue water: proactively detect metering anomalies, better manage fraud risks, and prioritise maintenance interventions. Up to 15% additional revenue recovered in one year.
  • Optimise CapEx related to meter renewal: plan meter replacements to optimise investments and generate significant savings.
  • Strengthen billing reliability for more effective service to customers.

An all-in-one, intuitive, high-performance platform

On’connect revenue centralises all operational management of the meter fleet within a single interface. Users can perform analyses directly in the tool, without needing to export data or reprocess it manually— a considerable time saver for operators and field teams.

Designed to be user-friendly, customisable, and easy to use, the platform enables efficient management of massive data volumes while facilitating decision-making at every level of the utility.


Complex tasks of cross-referencing data from multiple tools are now automated. With On’connect revenue, anomaly detection becomes fast, reliable, and accessible, paving the way for proactive, high-performance management.

Frequently Asked Questions