The data controller of the personal data is SUEZ, a joint stock company (registered with the Nanterre Trade and Companies Register under number 433 466 570, having its registered office at Tour CB 21, 16, place de l’Iris, 92040 Paris La Défense, France (hereinafter the "Publisher").
The Publisher may amend the Policy at any time, in particular in order to comply with any regulatory, case law, editorial or technical developments. Before browsing the Website, the User must read the latest version of the Policy.
All this data are hereafter collectively referred to as the "Data".
Data collected in connection with the use of the Website is processed for the following purposes:
When Data is being collected, the User is informed if certain Data must be entered or is optional. Data identified by an asterisk in the contact form is mandatory. If the mandatory sections are not filled in, the User’s access to and use of the Services may be restricted.
The use of Contact data and Data published voluntarily by the User is necessary for the performance of the contract concluded between the User and the Publisher. It is therefore the main legal basis of the processing of Data by the Publisher. In accordance with the General Terms and Conditions of Use, the Publisher offers the Website’s Users the possibility of obtaining information about the Group, asking questions, making comments and generally discussing its activities with the Publisher.
The User consents to enter into the contract by filling in the appropriate contact form(s) and providing his contact details. The Publisher shall fulfil the contract by responding to the User's request and by sending the information by electronic mail (or by post, where appropriate). This performance of the contract entails knowing the identity of the user and being able to interact with him. The Publisher may also process certain Data where there is a legitimate interest (in particular to guarantee the Website's security) or with the express consent of the User (if the Publisher expressly mentions it on the contact form and obtains consent via a box to be ticked).
The Database created when a User’s request is sent via a contact form is strictly confidential. The Publisher shall take all necessary precautions and appropriate organisational and technical measures to safeguard the security, integrity and confidentiality of the data and, in particular, to prevent it being distorted or damaged or accessed by unauthorised parties.
The Data collected through the various forms is intended for the Publisher’s internal departments responsible for responding to the User's request. Depending on the case, this may notably be the Investor Relations, Human Resources or Communications department.
The Data may also be transferred or used by third parties under the following conditions:
Data transferred to public authorities and/or bodies:
In accordance with the Regulations in force, the Data may be sent to the competent authorities on request and in particular to public bodies solely to comply with legal obligations, officers of the courts, members of the legal profession and the bodies responsible for debt collections, and in connection with the pursuit of perpetrators of offences committed on the Internet.
Data transferred to third parties:
The Data may be used by the Publisher, its data processors, its affiliates and/or by its partners in accordance with the above provisions:
In accordance with the Regulations, any natural person has the right to view, correct and delete data, and to limit the processing of and portability of Data about them. These rights may be exercised at any time, subject to sending proof of identity:
If you have an issue in connection with the management of your personal data by the Publisher, you can contact SUEZ's Data Protection Officer (email: firstname.lastname@example.org) or send a complaint to the competent data protection authority (in France: CNIL, 3 Place de Fontenoy, TSA 80715, 75334 Paris Cedex 07).
The Publisher recalls that any natural person may, for legitimate reasons, object to the processing his Data.
Users' data shall not be kept beyond the time strictly necessary for the ends pursued, as described herein, in accordance with the Regulations. In this regard, Data collected in order to manage the User’s requests for information shall be kept during the period necessary for actively processing the request, and subsequently in intermediate archiving for three years, other than requests relating to ethical alerts, which are kept for a period in accordance with the obligations laid down by the applicable regulations and the CNIL’s recommendations. However, Data may be kept in the archives beyond the prescribed periods for the purposes of research, observation and the prosecution of criminal offences so that, as and when necessary, this Data may be made available to the judicial authorities or for the purpose of defence against possible legal action. The User’s data shall be expressly deleted once the conservation periods have expired.
In addition, the Publisher may keep Data on a definitively anonymous basis for producing statistical analysis. Under no circumstances shall these studies make it possible to identify the users, and they shall relate only to trends derived from their aggregated Data.
A Cookie is a text file that can be saved on a device when viewing a Service with a browser, via the Website. A Cookie enables its issuer, during its validity period, to recognize the device concerned each time this device accesses digital content with Cookies with the same issuer and, depending on the Cookie, to collect additional information anonymously on the behaviour of the User within the Services.
The User is informed that when he logs on to on the Website and when using the Services, Cookies are installed on his receiving device (computer, tablet, smartphone, etc.) to ensure that the Services work properly, or on his browser.
The cookies we use
|Cookie name||Cookie description
|ASP.NET_SessionId||Sitecore session management
|TS01cb58f2||Sitecore session management
|suez#lang||Management of the Website display language
|[xxx]Query and [xxx]QUERY||Improvement of Website browsing
|cookieconsent_status||Management of consent relating to Cookies
|SC_ANALYTICS_GLOBAL_COOKIE||Sitecore analytics tracker
|_gat_UA_59249325-4||Google Analytics analytics tracker||Session length|
|_ga||Google Analytics analytics tracker
||2 years less 1 day
|_gid||Google Analytics analytics tracker
a. Browsing Cookies
Browsing Cookies help to improve the performance of the Services in order to optimise the User’s use of the Website and the Applications. These Cookies can be placed on the User's device without the prior consent of the User. More specifically, these Browsing Cookies make it possible to:
b. Behavioural analysis and audience measurement Cookies:
Behavioural analysis and audience measurement Cookies are used for compiling statistical measurements of Users' browsing data, to count the number of visits, the number of page views, the User's activity on the Website and his rate of return visits. These Cookies also identify which information on the Website may be of most interest to the User, in order to adapt the Website to the User and improve his browsing experience, and the relevance of the messages that may be sent to the User if he has previously agreed to this option.
The Google Analytics service records visitor numbers and identifies the way in which they use the Website. These Cookies are placed and read on the User's device as soon as he accesses a Website that uses the "Google Analytics" service.
The data generated by these Cookies concerns:
You can obtain more information on the Google Analytics service by visiting the page http://www.google.com/analytics/learn/privacy.html
c. Third party social networks share Cookies:
The Publisher may make use of certain services offered by third-party websites. These include the Twitter and LinkedIn share buttons, lists of tweets (Twitter) and videos broadcast on the Website (YouTube). These features use third party Cookies deposited directly by these services and make it possible to share editorial and other types of content published on the Website via the social networks. Social network Cookies are managed by the Publisher of the website. The User is advised to read the social networks' Cookies management policy on the relevant websites.
d. Flash© Cookies on Adobe Flash Player™:
Adobe Flash Player™ is a computer application that permits rapid development of dynamic content using the Flash computer language. Flash (and similar applications) stores the settings, preferences, and use of this content using technology similar to that of Cookies. However, Flash Player manages this information and the User's preferences via an interface that is different from that provided by his browser. Provided that the User's device is able to view content developed using Flash, the User can access his Flash Cookies management tools directly via the website http://www.adobe.com/fr/
a. Accepting Cookies
The User may give his consent to:
If the User agrees to Cookies being saved to his device, the Cookies embedded in the pages and content that he views may be stored temporarily in a dedicated space on its device. They can only be read by their issuer.
The agreement given by the User is only valid for a period specific to each Cookie (see table above) from the date on which the Cookies were first placed on the User's device, following the User's granting of consent.
b. Refusing Cookies
If the User refuses to accept Cookies on his device or in his browser, or if he deletes the Cookies saved there, the User is informed that his browsing and his experience on the Website or the Application may be limited. This may also be the case if the Publisher or one of its service providers is unable to recognise, for the purposes of technical compatibility, the type of browser used by the device, the language settings and display or the country from which the device appears to be connected to the internet. Where applicable, the Publisher disclaims all liability for consequences relating to the reduced operation of services resulting (i) from the User's refusal of Cookies and (ii) the fact that the Publisher is unable to save or to read the Cookies necessary for their operation as a result of the User's preferences.
c. Browser configuration
The User can configure his browser in such a way that the Cookies are saved on the device or rejected, either systematically or depending on who issued them. The User can also configure his browser so that it offers him the option of accepting or refusing Cookies on an ad hoc basis, before a Cookie is saved on his device. If he does so, the Publisher cannot guarantee that Cookies used on its Website will be correctly stored or rejected by this means. Browsers differ as regards managing Cookies and User preferences. These are described in the browser's Help menu, which will inform the User how to change his Cookie preferences:
For all other browsers, please consult the Cookie management help pages available on the internet.
Users can change their preferences as regards Cookies at any time.
When you browse our site, data may be saved or read from your browser or device. Certain technical cookies are necessary to ensure the site works correctly. These are used for areas such as security, ergonomics and language choice, and are therefore always active. They do not contain any personal data. You can deactivate them using your browser's cookie settings.
Only the "SC_ANALYTICS_GLOBAL_COOKIE" may store personal details (your IP address). SUEZ uses this cookie to analyse your browsing and measure the website's audience. The button below allows you to deactivate or reactivate this cookie at any time.