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On Connect Fluids Privacy Notice

The personal data collected in the context of forms completed on the web page Optimising the environmental performance of your buildings are processed by the Marketing Department of SUEZ Smart Solutions, acting as data controller, whose registered office is located at SUEZ Smart Solutions 38 rue du Président Wilson 78230 Le Pecq France.

Purpose of the data processing

The purpose for which the data is processed is, depending on the nature of the message, specified in the contact form:
Purpose N°1: to respond to visitor demand concerning the ON'connect™ fluids offer, which is aimed at professionals, in particular building managers in charge of energy performance.
Purpose N°2: to provide the professional contact with commercial and marketing documentation issued by SUEZ Smart Solutions on the details of the ON'connect™ fluids offer.

Legal basis

The lawfulness of the processing is based on the legitimate interest of SUEZ Smart Solutions.  

Categories of data processed

The categories of personal data directly collected by the Marketing Department of SUEZ Smart Solutions are as follows:
  • First name
  • Last name
  • Email address
  • Company name

Mandatory or optional nature of data collection

The collection of data is necessary for the execution of this processing operation.
Automated decision making
The processing does not provide for automated decision making.

Data subjects

The data subjects are the visitors of SUEZ’ website (see Purpose of Data Processing), namely:
  • Prospects (potential customers) business customers who request more information about the ON'connect™ fluids offer

Data recipients

The personal data collected are exclusively intended for the Marketing Department and Sales Department of SUEZ Smart Solutions and SUEZ.

Transfers of data outside the EU

[No data transfer outside the European Union is carried out]

Data storage period

The personal data of prospects is kept for 2 years from the last contact with the User. At the end of this 2-year period, SUEZ Smart Solutions may contact the prospect again to find out whether he or she wishes to continue receiving commercial solicitations. In the absence of a positive and explicit response from the User, the data will be deleted.

Your rights

Pursuant to the applicable laws and regulations on personal data:
  • You have the right to access, rectify, object, limit the processing and erase your data

For all processing carried out within the framework of the Site and only within this framework, regardless of the Entity responsible for the processing, the User may exercise his right:
  • by e-mail to the address contact.smartsolutions@suez.com
  • or by post to SUEZ Smart Solutions - Direction Marketing, ON’connect™ fluids - 38 rue du Président Wilson 78230 Le Pecq France.

You can also define guidelines regarding the fate of your data after your death.
For more details, you can also visit the following website https://www.cnil.fr/en/home.

In the event of any difficulty concerning the management of your personal data, you may contact the Data Protection Officer (DPO) of SUEZ Smart Solutions by by e-mail privacy.3S.france@suez.com or by post at SUEZ Smart Solutions’ address.  

If you feel that the DPO's response is not satisfactory, you can file a complaint by post with the France’s National Data Protection Authority, the CNIL, either by writing to Commission Nationale Informatique et Libertés, 3 Place de Fontenoy, TSA 80715, 75334 PARIS CEDEX 07, France, or online at https://www.cnil.fr/en/home.

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