Smart metering services for the water industry
Why smart water metering?
Success stats for smart meter installations
- MALTA Water Services Corporation with c.282,000 meters deployed
- Ostrava – Czech Republic: 32,000 smart water meters
- Mont de Marsan - France: 28,000 smart water meters
- FRANCE SUEZ Operations with c.2,000,000 meters deployed
SUEZ smart metering service
Water metering is achieved using high quality meters that are designed to last for at least 15 years in-ground and generate reliable DAAS (data as a service) throughout that timespan.
What to look for in a smart meter provider
Able to deliver a reliable network
Offers robust smart meters
Has access to optimal antennae sites
Proven installation in challenging environments
Wize network for increased reliability
Rather than using existing data transmission systems or cellular data, Wize is designed for a smart meter network architecture and can penetrate underground to where meters are sited, without excessive power demands. Smart water meters are battery-operated and need to offer a maintenance-free service life of at least 15 years. The Wize radio system works at very low power levels, helping to preserve battery life and retain data integrity.
Open European standard using 169MHz VHF frequency
Compatible with market-leading smart meters
Easy fast deployment using simple configuration
Non-polluted frequency range
Benefits of installing a smart water meter
SUEZ Smart Metering
Credit: SUEZ UK
One advantage is the possibility of instantly pinpointing leaks: increased overnight usage will flag up and allow further investigations to be made as soon as the next day, thereby stemming leaks as soon as they start.
Commercial use data
Domestic use data
Shower head efficiency and customer habits can have huge impact on water consumption.
SUEZ smart meter service
From water meter manufacturers to highly-experienced installers, plus infrastructure and network specialists, we have created a highly reliable and resilient system for smart metering services.
Smart meter suppliers
All our manufacturing partners are Wize-accredited ensuring compatibility throughout the network to ensure reliability and resilience.
WIZE Technology for smart meters
Other networks use generic technologies similar to those used on smart refrigerators, leading to interference and noise.
Smart meter data transfer
The hubs gather the data and send it on to our data centres for processing.
Smart meter installation
The Morrison Group have extensive knowledge and experience of the UK utilities market.
ON’Connect data analytics platform
In conjunction with AQUADVANCED water networks software which optimises network efficiency and integrates consumption data, we have the tools and the know-how to offer a complete, proved AMI system.
Smart water metering case studies and current trials
Smart metering roll-out in Ostrava
Since the 1990s, SUEZ has been supporting the environmental and digital transition of large and small Czech cities. Quickly identified as beneficial, smart metering has been gradually introduced to many cities.
In the third largest city in the Czech Republic, Ostrava, the water utility wanted to reduce the amount of non-revenue water, modernise their water management systems and offer new digital services to their customers. SUEZ installed the meters, ON’connect™ software and utilised the Wize, the 169MHz, a long-range radio transmission bandwidth. The solution enables hourly/daily water consumption data to be collected and monitored which facilitated abnormal consumption and leaks to be identified at any time.
A robust and reliable smart metering installation; OVAK, the utility, found the water service improved, as well as customer management. The amount of water lost due to leaks, fraud or meter malfunction reduced, resulting in more accurate billing. New customer services became available through a web portal that provides customers to their daily water consumption as well as leakage or overconsumption alerts, which are also received by text message. Following the 2,000 meter trial in 2017, SUEZ rolled out 10,000 meters in 2019 (and transmitters and concentrators). This has progressed to 28,000 smart meters in 2023.
SUEZ is conducting trials at several UK water utilities, including Anglian Water, Severn Trent Water, Scottish Water and Northern Ireland Water.