Connect and Control Your Wastewater and Water Utility Data

As a water and/or wastewater utility, your core challenge is no longer the raw collection of data, but the inability to understand and act upon the sheer volume of information generated daily. Critical operational intelligence is trapped in disconnected islands across every major utility system. For example, SCADA holds real-time flow and pressure data, LIMS houses essential water quality and compliance metrics, CMMS manages asset inventory and condition, and GIS provides map-based location context.

The effective management of utility assets, operational processes, and environmental mandates depends on unifying this sprawling collection of water utility tools. Without a unified view, you waste valuable time manually consolidating spreadsheets, confirming data accuracy, and waiting for information, which directly hinders your ability to respond to emergencies, support state and federal agency requirements or make timely capital planning decisions. This is why a foundational, data-integration solution is essential.

eRIS software serves as the non-negotiable data foundation for water management systems. It acts as an integration hub that connects directly to all your disparate water and wastewater data sources in real time, creating the single source of truth necessary to drive proactive operational efficiency, eliminate data duplication, support interactive maps and reports, and provide the clear, centralized visibility needed for everyone from field operators to executive leadership.

The ability to address current water quality issues and trends; from emerging contaminants to meeting strict state and federal regulatory discharge limits, begins and ends with unified, reliable data. Accessing your operational and environmental data is not a passive activity; it requires intelligent data management tools. When water quality data from LIMS and operational data from SCADA are kept separate, regulatory compliance reporting is manual, tedious, and prone to costly errors.

 

Our digital solutions empower you to take control of your data by providing essential workflows for validation and data quality management, drastically limiting errors and manual data entry. This validated data is then transformed into actionable Key Performance Indicators by a powerful calculation engine that applies sophisticated algorithms to add meaning and clarity. A crucial part of this transition is managing by exception. Instead of staff endlessly reviewing static reports, the Monitored Tags feature actively monitors key data points for issues (like a state or federal regulatory limit being exceeded). When an exception is detected, the system automatically triggers notifications and customized workflows for the right staff, complete with the necessary contextual reports and maps.

 

This strategy allows you to stop using valuable resources to manage “everything” and start focusing on the “exceptions,” instantly moving you from a reactive to a proactive operational standard.

The ultimate value of unified, quality water utility data is the ability to leverage it for high-impact strategic optimization. Simply having a data connection is not enough if you cannot run advanced applications with it. The ability of a platform like eRIS to integrate and standardize diverse water data sets is the critical prerequisite for implementing any complex, high-ROI predictive application. This solid data foundation is what allows us to deliver advanced, data-intensive functions that directly address capital expenditure, energy use, and environmental stewardship. 

 

• Optimized Investment: Tools like AssetAdvanced use this trusted, integrated data to model asset degradation and risk profiles. This capability allows you to move beyond simple age-based replacement schedules toward proactive, risk-based capital planning, ensuring that every dollar invested in infrastructure renewal is prioritized for maximum system impact.
  
• Real-Time Water & Wastewater System Optimization: The Aquadvanced software suite then builds upon this robust eRIS data foundation to perform complex, real-time operational optimization. By providing predictive models with standardized, high-quality data, the system can dynamically manage critical issues like non-revenue water loss reduction, real-time flood and pollution risk management, and 360-degree optimization of treatment plant processes. This powerful synergy transforms data from a record of the past into an essential guide for future operational and investment strategy.

 

The message is clear, the data itself is the engine of modern utility management; sophisticated digital tools are the high-performance transmission built on top of that engine. 

The water and wastewater utility teams at the City of Fort Wayne, IN transformed its operations by replacing GE Proficy Portal with the highly flexible eRIS platform. Designed around their ideal workflows, eRIS delivered a familiar yet more powerful experience—connecting diverse data sources, unifying water and wastewater insights, and enabling intuitive dashboards for real-time decision-making. With improved data access, visualization, and user adoption, Fort Wayne now proactively manages energy use, detects issues earlier, and drives measurable operational efficiency.