Making our customers happy through excellent O&M services
SUEZ is fully aware of the fact that it is responsible for the continuous supply of high-quality potable water for millions of national and international passengers and hence any mistake will create inconvenience to them. It will also impact the reputation of our client as well as the city. Thus, the objective has been to ensure an uninterrupted supply of quality water. Moreover, the wastewater treated at STP is being reused for air-conditioning cooling, i.e., heating, ventilating, and air conditioning (HVAC), toilet flushing, horticulture, etc. and thus it is essential that the treated water meets the required standards.
To ensure health and safety, campaigns are conducted at our plants every month for awareness among the staff. Mock drills are organized to reinforce emergency preparedness during fire incidents and other unfortunate events. We also ensure that water treated at the STP is reused for air-conditioning cooling, i.e., heating, ventilating and air conditioning (HVAC), toilet flushing, horticulture, etc.
SUEZ has been known globally for its excellent operation and maintenance quality, enabling customers to optimize their production costs associated with water and wastewater treatment, ensuring effective management of their assets, respecting the standards and regulations in effect for health safety, the environment and quality. At IGIA, SUEZ adopted several good practices, which include ‘5S’, Kaizens, Continual Improvement Projects (CIP) based as JURAN Technology, Hazard Mapping and Zero Tolerance Projects, etc.
Safety campaigns are being conducted at the facilities every month to increase safety awareness among the staff and subcontractor’s workmen. Several mock drills are performed to reinforce emergency preparedness during fire incidents and other events. Champions are regularly rewarded for their good practices and behaviour.