The Smart Operation Centre, or SOC, was opened in March 2015. It’s the first center to supervise all the new Smart Water and Smart Metering services developed by us.
“An essential link in the performance intelligent solutions, the SOC will oversee all communication devices applied to the environment to better support our customers in the sustainable management of their resources”
Pierre AndradeDeputy CEO Water France of SUEZ, in charge of digital and transformation
Always watching the water networks for maximum effectiveness
Leaks, meter failures, pressure drops, etc. are all part of the day to day of water systems. All the data produced by smart tools are now centralized and reported to the SOC in real time. Malfunctions are detected immediately, the operators are informed and the incidents can be resolved quickly.
A new way of processing data
The SOC can process more than one billion items of information per month, offers unequalled standards in performance management when it’s applied to the environment. It provides local authorities with a global and ultra-precise view of their water network through the recovery and prioritization of reliable and up-to-date data. Every customer can precisely define their priorities and control its own water network in an optimized way.
The Smart Operation Centre in figures
"Digital technology is a key lever in the preservation of resources that will be essential to our future, in view of demographic and urban growth, adaptation to climate change and regional development."
Bertrand CamusChief Executive Officer of SUEZ
ON’connect is a tried and tested technology used to connect objects on a large scale in complete security and to collect and process mass amounts of data for city authorities, from the metering of water and energy, to air quality, the content of voluntary bring skips, humidity, noise and traffic levels.
The internet of things comes to the city
The latest generation of long-range radio networks is well suited to use in smart cities. They offer improved performance for the connection of objects that are not readily accessible (underground, in deep cellars, without an electrical power supply) and require only minimal equipment. Our long-range network, which operates at a frequency of 169MHz, is also two-way, interoperable and meets the European standard EN13757.
500 urban customers already
The ON’connect technology is already used by numerous cites in France and other countries. The Water Service Corporation in Malta, the island’s water utility, has opted for ON’connect to operate its 250,000 smart meters in order to cope with the shortage of water that the country regularly faces. In Biarritz, our remote reading service is used to predict the population change in the town on the basis of water consumption data, in an effort to boost the resort’s appeal, keep track of consumption and anticipate the occupancy rates of tourist accommodation and second homes. And finally, 17,000 smart water meters have already been deployed in the French city of Mulhouse.
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