• Responding to the demand for environmental measures
  • Leading the environmental transition of the territory and empowering users
  • Enhancing the value of the water service through new benefits for residents and businesses
  • Modernisation of the water service
  • Improving the environmental impact of the community


Thanks to the ON'connect™ coach service, users access a detailed assessment of their daily water consumption and the expenses it represents. They can compare their consumption over a weekly, monthly or yearly period and estimate whether it is high or frugal according to their profile (number of inhabitants, housing surface, etc.). Personalized advice encourages them to reduce their water consumption and especially their hot water consumption to save energy.

ON'connect™ coach (english version) - SUEZ

Credit: SUEZ group

ON'connect™ coach provides:
  • Daily and detailed consumption overview
  • Comparison of consumption over the year with the previous year
  • Analysis of water consumption according to the main categories of use Calculation of the amount of the next water bill
  • Personalised assessment of the level of consumption (economical, average, high)
  • For households: practical tips for daily washing (reduce shower time, renew equipment, etc.)
  • For companies: key indicators according to the activity carried out (e.g. calculation of the number of residents for landlords)

Success cases

  • Valenciennes - France: 80 000 users
  • Maubeuge - France: 47 000 users

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