Consultative panels

Composition of the panel, left to right and top to bottom: Margot Bloch (Institut du Capitalisme Responsable), Edouard Gridel, Florent Gautron (Shareholder Relations Department), Jean-François Hervé, Sylvette Wallois, Christiane Guéraud, Christine Augereau, Jean-Claude Pigeyre, Alassane Niang (Shareholder Relations Department), Patrick Cunin, Camille Fauconnier (Shareholder Relations Department), Thierry Croissant.

 

Agenda

• Welcome to participants from: Florent Gautron, Shareholder Relations Director, and Camille Fauconnier, Shareholder Communications Manager
• Introduction by Bertrand Camus, CEO of SUEZ, and Tiphaine Hecketsweiler, Engagement and Communications Director
• Introduction of the participants
• Presentation of the white paper by the Future Shareholders Observatory at the Institut du Capitalisme Responsable (institute of responsible capitalism)
• Discussion with the participants on the proposals in the white paper by the Future Shareholders Observatory
• Lunch

 

Report

 

The 18^th consultation panel for individual SUEZ shareholders took place on Friday 31 January 2020 at the SUEZ head office in Paris La Défense.

Throughout the morning, the panellists were able to study the conclusions of the Future Shareholders Observatory, and especially the proposals formulated in a white paper that has just been published, "Let's develop share ownership for all", which encourages businesses to commit to a virtuous approach to promoting individual employee share ownership and to focus shareholder dialogue on the future.

 

First of all, the shareholders welcomed the creation of a Young People's PEA (personal equity plan), which they had recommended at the October 2017 panel. They again emphasised the importance of ensuring the future of individual shareholding, and thus its adoption by young people.

 

To achieve this, the shareholders identified the following areas for action:

• Promoting the role of individual investors and their positive impact for the public interest and for business,
• Carrying out stock exchange investment education, training and support activities.

 

They pointed out that all stakeholders can contribute to this project:

• The public authorities
• Share issuing companies
• Individual shareholders themselves
• Schools and universities
• Civil society

 

The shareholders then confirmed the relevance of the measures proposed in the white paper to enable share issuers to attract new shareholders and maintain solid relations with all shareholders. They also supported the initiatives of share issuers to promote employee share ownership.

 

Finally, for shareholders, the question of the "meaning" of investment in the company's aims is fundamental to their choice of whether to invest in a company. They therefore expect the company to put precise figures on the benefits of its non-financial policies and to demonstrate that its commitment is matched by results.

 

• Welcome by Florent Gautron, Shareholder Relations Manager SUEZ
• Introduction of the participants
• Presentation and discussion with the participants
  • Shareholder practices concerning the shareholder's guide
  • The format of the guide
  • The guide's messages
• Presentation of SUEZ activities in Belgium, by Lieven Fermon, Communication Director 

 

• Welcome by Frédérique Raoult, SUEZ Director of Sustainable Development and Communications, and Florent Gautron, SUEZ Director of Shareholder Relations
• Introduction of the participants
• Presentation and discussion with the participants of the results of the 2016 survey of the Observatoire des actionnaires d’Avenir

Composition of the panel from left to right: Jean-Claude Chevilly, Francis Barthelemy, Marcel Cosse, Joannie Leclerc, Pierre-Etienne Guiho, Pascale Guiffant, Jean-Pierre Verollet, Christiane Gueraud, Valérie Piazza, Michel Pouponnot, Caroline Meignen, Jean-Claude Pigeyre, Bernard Landeau, Denis Tarery, Yves Postil, Florent Gautron

 

Agenda

• Welcome by Florent Gautron, SUEZ Director of Shareholder Relations
• Introduction of the participants
• Discussion of materiality with the participants
• Discussion of the integrated report with the participants
  
  

Report

The twelfth consultative panel of individual shareholders in SUEZ was held on Friday 12 February 2016 at the Group’s head office at Paris - La Défense. The shareholders reacted to the methodology and to the materiality matrix compiled by the Group will all of its stakeholders in the autumn of 2015. They were then asked about their expectations of an unprecedented publication: the integrated report, which aims to report on the global performance of SUEZ.

After the meeting, the shareholders continued their discussions over lunch with the members of SUEZ’s Sustainable Development department.

Composition of the panel from left to right: Yves Postil, Jacques, Fray, Jean Claude Villanneau, Valérie Piazza, Bernard Belsot, Marie Ferzli-Nachar, Florent Gautron, Jacques Coutance

Agenda

• Welcome by Jean-Louis Chaussade, Group CEO
• Assessment of shareholder recruitment methods in the CAC 40 and of the opportunities for SUEZ:
  • Shareholder pages 
  • “Become a shareholder”  
  • The shareholder’s guide 
  • Special brochures
  • Media / e-mail campaigns
  • Messages and approaches

 

Report

The eleventh meeting of the consultative panel of SUEZ shareholders took place on Thursday 2 April 2015 at the Group’s head office at La Défense (Paris). The shareholders voiced their opinion on the communications strategy to be adopted in order to attract new shareholders. The discussions were an opportunity for the SUEZ shareholder relations staff to think about the communications messages and system to use.

After the meeting, the participants were invited to visit “Le 17”, the Group’s showroom.

 

A l’issue de la réunion, les actionnaires ont été invités à visiter “Le 17″, showroom du Groupe.

Composition of the panel from left to right: Franck Tassy, Jacques Begon, Michel Seris, André Sollelis, Valérie Piazza,Henri Deportes, Jean-François Hervé, Jacques Martin, Florent Gautron, Yves Chambonnet

 

Agenda

• Welcome and introduction by Florent Gautron, SUEZ Director of Shareholder Relations
• Introduction of the attendees and presentation of the agenda
• Assessment of digital communications practices at SUEZ, based on an assessment table and input from a benchmark
  • The websites
  • Mobile applications
  • Social networks and media

• Tour of the La Feyssine wastewater treatment plant
  
  

Report

On 7 October 2014, SUEZ’s consultative panel of individual shareholders met in the city of Lyon, France for the first time. The shareholders, most of whom were from the surrounding Rhône-Alpes region, voiced their opinions on SUEZ’s digital communications and their expectations in this area. The discussions enabled the shareholder relations team to think about creating new digital tools for the Shareholders’ Club web site, in an effort to better meet the members’ expectations. 

 

After the meeting, the shareholders were invited to visit the La Feyssine urban run-off water treatment station in Villeurbanne.

Composition of the panel from left to right: Régis Martinage, Jacques Coutance, Jean-Pierre Colles, Bernard Belsot, Patrick Merienne, Valérie Piazza, Jean-François Hervé, Alassane Niang, Francis Barthélémy, Florent Gautron, Jacques Begon

Agenda

 

• Introduction by Olivier Jacquier, SUEZ Deputy Financial Director
• Introduction of the attendees and presentation of the agenda
• Assessment of SUEZ’s communications on shareholder meetings and trade shows, and identification of paths of improvement, based on an assessment table and input from a benchmark
  
  • Shareholder meetings: practices, venues, frequency, partnerships, speakers and hosts, drivers, communications
  • Shareholder trade shows: practices, the “Actionaria” show, communications

• Tour of "Le 17", SUEZ's showroom

Report

The consultative panel meeting was held on 3 March 2014 at the Group’s head office at Paris - La Défense. The shareholders expressed their opinions on the shareholder meetings organised by SUEZ (frequency, venues, speakers, content, etc.) and the shareholder trade shows, where the Group is present (Actionaria, Village des Actionnaires, etc.) in France and Belgium. The highly constructive discussions, conducted in a spirit of openness and dialogue, allowed the Shareholder Relations team to gain a better understanding of shareholders’ expectations and to identify paths of improvement for the events in 2014.

Frédérique Raoult, Director of Sustainable Development and Communications, and  Olivier Jacquier, Deputy Financial Director, opened the meeting by welcoming the eight individual shareholders. They also presented the shareholder relations policy, the 2013 results and the latest news about the Group.

After the meeting, the participants were invited to visit “Le 17”, the Group’s showroom.

Agenda

• Introduction by Jean-Louis Chaussade, Group CEO
• Introduction of the attendees and presentation of the agenda
• Assessment of SUEZ’s digital communications on financial publications, and identification of paths of improvement, based on an assessment table and input from a benchmark
  • Your practices
  • Financial results in the press (annual and six-monthly)
  • Financial results on the web (annual and six-monthly)
  • Communications on other media

• Tour of “Le 17”, SUEZ’s showroom

Report

The consultative panel meeting was held on 15 October 2013 at the Group’s head office at Paris - La Défense. The shareholders voiced their opinion on SUEZ’s communications announcing financial results (announcements published in the press, banners on the web, etc.). The discussions enabled the Shareholder Relations team to better understand consultation practices in the economic and financial press and on stock exchange and shareholder web sites, and to adapt the Group’s next communications campaign announcing the 2013/2014 financial results.

Jean-Louis Chaussade, CEO of SUEZ, welcomed the eight individual shareholders present at the start of the meeting and went over the Group’s shareholder relations policy, before presenting the latest financial news.

After the meeting, the participants were invited to visit “Le 17”, the Group’s showroom.

Agenda

• The participants were welcomed by Frédérique Raoult, SUEZ Director of Communications and Societal Relations.
• Introduction by Jean-Louis Chaussade, Group CEO
• Introduction of the attendees and presentation of the agenda
• Assessment of the Group’s Activity Report and identification of paths of improvement, based on an assessment table and input from a benchmark
  • The editorial policy
  • The format
  • The breakdown
  • Graphics and illustrations
  • Key figures
  • The digital strategy

• Tour of “Le 17”, SUEZ’s showroom

Report

The seventh consultative panel of individual shareholders was held on 31 January 2013 at the Group’s head office at Paris - La Défense. The shareholders expressed their opinion of the form and the content (format, editorial policy, breakdown, graphics, etc.) of SUEZ’s 2011 Activity Report and of the need to implement a digital strategy. The highly constructive discussions enabled the Group’s Shareholder Relations team to understand the shareholders’ expectations and to implement the identified paths of improvement for the 2012 Activity Report.

CEO, Jean-Louis Chaussade, kicked off the meeting by welcoming the shareholders and revealing the latest news about SUEZ and answering their questions.

After the meeting, the participants were invited to visit “Le 17”, SUEZ’s new showroom that showcases the Group’s know-how and innovations.

Composition of the panel from left to right: Alassane Niang, Michel Pouponnot, André Sollelis, Valérie Piazza, Gilles Leroux, Lucien Roth, Caroline Meignen, Daniel Giroud, Henri Mazeyrie, Christiane Gueraud, Florent Gautron, Benoit de Meeus

Agenda

• Welcome and introduction by Jean-Louis Chaussade, CEO of SUEZ
• Introduction of the attendees and presentation of the agenda
• Assessment of the SUEZ’s nominative share management system and identification of paths of improvement, based on an assessment table and input from a benchmark
  • Management of pure nominative shares
  • The communications system
  • Transfer and purchase of nominative shares
  • Loyalty bonuses

• Tour of “Le 17”, SUEZ’s showroom

Report

The sixth consultative panel of individual shareholders was held on 16 October 2012 at the Group’s head office at Paris - La Défense. The shareholders spoke about how they manage their pure nominative shares, the pros and cons they have identified in comparison with bearer shares, and the impact of loyalty bonuses on their investment strategies.

Jean-Louis Chaussade, kicked off the meeting by welcoming the shareholders and revealing the latest news about SUEZ and answering their questions. The highly constructive discussions enabled the Shareholder Relations team from SUEZ to adapt the tools used to communicate about nominative shares in order to meet the expectations of individual shareholders.

After the meeting, the participants were invited to visit “Le 17”, SUEZ’s new showroom that showcases the Group’s know-how and innovations.

Composition of the panel from left to right: Alassane Niang, Florent Gautron, Antoine de Juvigny, Joseph Marnier, Patrice Cosaert, Valérie Piazza, Nicole Sablong, Christiane Guéraud, Alain Verbruggen, Num Truong, Franck Tassy, Jean-Claude Chevilly

Agenda

• Welcome by Frédérique Raoult, Director of Communications
• Presentation of the members of the panel and the agenda
• Assessment of the shareholders pages on the SUEZ web site, based on an assessment table
  • Position and layout
  • Home page
  • “Being a shareholder”
  • “Become a shareholder”
  • “Shareholders’ Club”
  • “Shareholders’ publications”
  • “Dividends”
  • “Tax”
  • Agenda
  • Annual General Meeting
  • Good practices
  • Quality / accessibility of information

• Discussion and identification of points to be improved

Report

The fourth consultative panel, dedicated to the shareholder pages on the SUEZ web site, was held on 20 October 2011 at the Group’s head office at Paris - La Défense.
Nine shareholders, from all over France and Belgium, discussed the changes to be made to the web site’s shareholder pages, by identifying paths of improvement, in terms of the information, graphics and the architecture of the sections. 
The quality debate produced a wealth of information that will help SUEZ to improve and enrich the shareholder pages, and the Group’s corporate web site in general.

Composition of the panel from left to right: Michel Querbes, Valérie Piazza, Pierre Cazaux, Nicole Sablong, Jean Dariel, Natascha Massez, Alain Verbruggen, Gérard Serre, Patrick Cunin, Alain Israël, Patrice Cosaert, Jean-Claude Chevilly, André Sollelis, Florent Gautron, Alassane Niang

Agenda

• Welcome by CEO, Jean-Louis Chaussade, and Frédérique Raoult, Director of Communications
• Introduction of the attendees and presentation of the agenda
• Assessment of the SUEZ Shareholder’s Guide and identification of points to be improved in the next guide, on the basis of an assessment table.
  • Format / layout
  • Cover pages
  • “Message from the President and CEO”
  • “About our company”
  • “SUEZ on the stick exchange”
  • “Being SUEZ a shareholder”
  • Quality / accessibility of information

• Discussion of the specifications for the new Shareholder’s Guide

Report

The consultative panel on the Shareholder’s Guide met on 10 March 2011 at SUEZ’s head office The eleven shareholders from France and Belgium discussed the goals and the frequency of the Shareholder’s Guide, as well as the format, the layout and the content of the 2009 SUEZ Shareholder’s Guide.

The discussions offered an opportunity for the SUEZ Shareholder Relations team to propose and publish a new version of the Shareholder’s Guide on the occasion of the 2011 Annual General Meeting.

Composition of the panel from left to right: Alassane Niang, Natacha Massez, Jean-Baptiste Tarery, Jean Dariel, Henri Mazeyrie, Fabien Ladeuil, Vaclav Benacek, Claire Bouchez, Jean-Claude Chevilly, Valérie Piazza, Ghistain Verstraete, Florent Gautron

Agenda

• Introduction of the attendees and presentation of the agenda
• Assessment of the SUEZ Shareholder’s Letter and identification of points to be improved in the new letter, on the basis of an assessment table.
  • Format / layout
  • Front cover
  • “News”
  • “Highlights”
  • “Commitments”
  • “Expertise / Innovation”
  • “Shareholders”
  • Quality / accessibility of information

• Discussion of the specifications for the new Shareholder’s Letter

Report

The consultative panel on the Shareholder’s Letter met on 7 October 2010 at SUEZ’s head office, rue d’Astorg. The shareholders present discussed the format, the layout and the content of the letter. They expressed their expectations and proposed improvements.

Several new mock-ups for the SUEZ Shareholder’s Letter were presented to the members of the panel in order to hear their opinion.

By identifying the expectations of the individual shareholders, the SUEZ Shareholder Relations team will be in a position to propose a new Shareholder’s Letter, when the annual results are announced in March 2011.

Composition of the panel from left to right: Alassane Niang, Xavier Stahl, Charles Noel, Maurice Dumont, Denis Jean-Baptiste Tarery, Christine Zammit, Ghislain Verstraete, Patrick Cunin, Vaclav Benacek, Pierre Cazaux, Valerie Piazza, Fabien Ladeuil, Florent Gautron

Agenda

• Introduction of the attendees and presentation of the agenda
• Assessment of the 2009 AGM and identification of points to be improved for the 2010 AGM, on the basis of an assessment table and audio-visual material.
  • The reception and venue
  • The proceedings
  • The films (presentation and highlights)
  • The presentation of the Group’s strategy
  • The presentation of Group governance
  • The presentation of the resolutions

• Draft pre-AGM questionnaire that will be e-mailed to the members of the Shareholders’ Club

Report

The first consultative panel of individual shareholders, which focussed on the Annual General Meeting, was held on 11 February, from 9am to 1pm on SUEZ’s premises in Paris. Ten Club members attended the meeting and called on their experience of AGMs to assess the 2009 AGM, on the basis of the written material and videos provided.

The meeting provided an opportunity for the SUEZ Shareholder Relations team to identify the improvements to be made for the 2010 AGM, both in terms of the content (content of the speeches, analysis of the proceedings, etc.) and of the form (venue, reception, logistics, etc.).

The members of the panel were then consulted about the preparation of the pre-AGM questionnaire that will be e-mailed to Club members at the end of March, and will be downloadable from the shareholders’ section of the web site.